Refund / Return Policy
Returns
You may request a return within 30 days of delivery if the item is unused and in original packaging.
How to return
Email support@solqueniva.com with your order number. We will send return instructions.
Refunds
Refunds are issued to the original payment method within 5–10 business days after we inspect the return.
Solqueniva is operated by Haikou Huachun Trading Store (Sole Proprietorship).
Company Name: Haikou Huachun Trading Store (Sole Proprietorship)
Address: Room 1107, 11th Floor, Building D, Dongyue Mansion, Phase II of Haikou China Resources Center, No. 2 Jinmao East Road, Jinmao Subdistrict, Longhua District, Haikou, Hainan Province, China
Phone: +86 17846838544
Email: support@solqueniva.com